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The Booking Process

Hi, My name is Lasha and I am the owner and balloon artist for Divine Touch Designs and Events. I am looking forward to receiving your inquiry and having the opportunity to add that special touch to your events. However, I understand if you want to know a little bit more about the steps in the booking process before completing an inquiry. 

The Booking Process begins with you submitting a thoroughly completed inquiry form. You will usually receive a response from me via text message within 72 hours after submission. In the text I will let you know my availability and then we can talk over the details of your event. This is when you send me pictures and thoroughly explain what you are looking for, for your event.  After we have established all the details I will provide you with a quote and ask you if you're ready to finalize your booking. If you are ready,  I will send you a follow up message explaining the finalization process. A service agreement will be sent to your email with instructions on how you can digitally sign it. I also will include in the finalization text, a link to your invoice. Once your service agreement is signed and returned back to me; THEN you can click the link to your invoice and make a deposit on your booking. (Credit Card payments only ) A deposit of 50% of the invoice total is due at the finalizing of your booking in order to hold your event date and time and to secure the materials needed to accommodate your booking. The remainder balance is due 48hours before your event. Once the service agreement is signed and the deposit is made, you are officially booked. 

I hope that answers any questions you may have about the booking process. Again, I am looking forward to meeting you and adding that special touch to your celebrations. 

Thank You for Choosing Divine Touch Designs & Event 


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